Frequently Asked Questions

Democracy Rewards

How it works

Loyalty Rewards is Democracy’s rewards program. As a member, you will earn not only style points from shopping with us, but discount points you can redeem!

Create an Account

Create an account to join our rewards program.

Start Earning Points

Earn style points and exclusive discount points every time you shop!

Redeem Points

When you have earned enough points, redeem them at checkout.

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Frequently Asked Questions

How do I join the Rewards Program?

Have an account with us? Simply login to your account to start earning points when you shop or engage with us! Visit our Rewards Page to see all the ways you can earn points.

Don’t have an account? No worries, you can sign-up here to get started! (You'll receive 10 points just for signing up!)

Once your account has been created, you will receive a confirmation email requesting you to activate your account. Complete this step to secure your points.

How do I start earning points?

You can earn points just by creating an account, making purchases, as well as completing various activities. See list of ways to earn below or visit our Rewards Page to learn more!

WAYS TO EARN POINTS:

  • Create an Account: 10 points
  • 1 Point Per $1 Spent: 1 point
  • Birthday Bonus: 10 points
  • Leave a Review: 5 points
  • Add Photo in Review: 25 points
  • Add Video in Review: 50 points
  • Follow us on Pinterest: 5 points
  • Follow us on Instagram: 5 points
  • Follow us on Facebook: 5 points
  • Share us on Facebook: 5 points
How do I spend my points?

When you are ready to checkout, make sure you are logged in, and simply apply your points at checkout for discounts. Every 100 points = $10!

*Discount rewards cannot be combined with coupon codes for other promotions or on subscription orders. Ex: A member cannot combine a $10 off Loyalty Reward with a 20% off Web Promotion.

Do points expire?

Points expire after 12 months of inactivity.

My Account

What happens to points if I return an item?

Points you earned from the returned purchase will be deducted from your point balance.

How do I check my points balance?

To check your points balance, you can simply login to your account here to review your point balance.

Why are my points not showing up?

To be awarded points, you must perform the action through selecting activities from the modal on the Rewards Page. Please allow up to 24 hours for your point balance to upload to your account.

What should I do if I forgot my password or username?

No worries! Proceed to the login page and click "forgot your password?" button to receive additional information to reset your password.

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